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Nov 24, 2022 2:49 pm
Hi, My HBN smart plug will not connect with my Wi-Fi network. I have followed the instructions but no luck. Ant ideas on what I may be doing wrong?
1 Reply
Nov 24, 2022 11:26 pm
Hi Jason, The most common issue with connecting to a Wi-Fi network with a HBN Smart plug is that you are using 2.4GHz on your phone. Depending on your Wi-Fi router you may see two SID’s. Make sure you select the id for the 2.4GHz.
