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Smart Plugs

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Avatar Of Jasonp
Posts: 1
Topic starter
New Member
Joined: 2 years ago

Hi,  My HBN smart plug will not connect with my Wi-Fi network.  I have followed the instructions but no luck.  Ant ideas on what I may be doing wrong?

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Avatar Of Admin
Posts: 1
Joined: 3 years ago

Hi Jason, The most common issue with connecting to a Wi-Fi network with a HBN Smart plug is that you are using 2.4GHz on your phone.  Depending on your Wi-Fi router you may see two SID’s.  Make sure you select the id for the 2.4GHz.

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